FORTNA
Software Engineer (Customer Support Engineer, L2)
Nơi làm việc
Mức thu nhập
Thương lượng
Hình thức làm việc:
Yêu cầu công việc:
Bachelor’s degree in computer science or related field.• At least 1 years of experience in Java (8 or later), enterprise application development, concurrent programming.• Have experience in troubleshooting to solve issues.• Proficiency English.• Good knowledge of object-orientated analysis and design (OOAD).• Have experience with Maven, Github, Linux, Docker, Oracle/Postgres, Message Broker, ESB, RESTful API development, Microservices.• Excellent oral and written...
Mô tả công việc:
SUMMARY Internal business title: Customer Support EngineerThis role is a part of FORTNA’s 24/7 support system, offering Level 2 customer support with constant availability, efficient issue analysis, resolution, and thorough documentation. You'll actively engage with cross-functional teams and stakeholders to expedite issue resolution, ensuring swift customer feedback.Daily, you'll work a full 8-hour shift and...
Quyền lợi & Chính sách:
Bao Viet Premium Healthcare for Associates and 2 Dependents, Onsite opportunities in the US, UK (2-3 months/year), Competitive compensation package, Sponsored training and self-development (English, PSM, PSPO...),