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IT Support Technician (English + Japanese Speaking)
Nơi làm việc
Mức thu nhập
Thương lượng
Hình thức làm việc:
Yêu cầu công việc:
- Japanese speaking (N3 - intermediate level, or higher)- English speaking (B1 - intermediate level, or higher)- at least 1 year of experience in providing support to the users (IT helpdesk, IT support, IT technician, ...)- ITSM tools, monitoring tools, SLA- Microsoft 365, Sharepoint administration- Dynamic, efficient, concerned about user satisfaction
Mô tả công việc:
Working in a professional environment, you will operate remote support from our service center and your main tasks will be :- Monitoring, troubleshooting & solving of incidents / requests- Laptop preparation- CMDB management- Communication (email, phone, chat)- Continuous quality improvement : report to your manager the difficulties encountered, be proactive and raised ideas of...
Quyền lợi & Chính sách:
Several teambuilding activities / year, 18, 13th month + Sales Bonus,
